Before term starts
- Every vehicle's licence, roadworthiness certificate and insurance are current, with copies the school can see.
- Each child has a seat of their own, and the seat belts work where they are fitted.
- Each vehicle carries a first-aid kit and a fire extinguisher.
- Each driver's licence and references have been checked and recorded.
- A second adult rides on routes that carry young children.
- The operator holds every child's emergency contacts and the list of adults allowed to collect them.
Every morning, before the first pickup
- The driver walks round the vehicle: tyres, lights, doors and anything loose inside.
- The driver has the day's route and knows which children are expected at each stop.
At every stop
- Each child is recorded as they board, by name, not counted as a number.
- A child who is not at the stop is marked absent there and then, not remembered later.
- Children are seated before the bus moves, and the doors are closed.
A school bus tracking app turns these into records: each child taps aboard, and the time and place are saved.
On the road
- Children stay seated, with belts on where fitted.
- The driver drives, and the escort manages the children.
- Parents are told when the bus is running late, with the new time.
At the school gate
- Children are handed to school staff, not left at the gate.
- The number arriving matches the number who boarded, and any difference is raised at once.
- The driver checks the bus is empty before leaving: every seat, every row.
In the afternoon
- Children board by class, against the list for their run.
- Each child is handed only to an adult on their list.
- If nobody is home, the child stays on the bus and the operator calls the parent. The child is never left at the stop.
If a child is unaccounted for
- Stop and check the boarding record: where was the child last recorded?
- Call the school and the operator at once.
- Call the parents, using the emergency contacts.
- Keep the record of every call and every time. You will need it.
What parents should ask the operator
- How will I know my child is on the bus, and when they arrive?
- Who may collect my child in the afternoon, and how do I change that?
- What happens if my child is not at the stop?
- Who do I call when the bus is late?
Operators in Nigeria running on Trayvar answer the first question with a WhatsApp message at pickup, on approach and at drop-off (school bus tracking in Nigeria).