Parent notifications

A school bus parent app without the app: WhatsApp alerts at pickup and drop-off.

Parents want to know one thing each morning: is my child on the bus? Trayvar tells them on WhatsApp, the channel they already use. A message goes out when their child is picked up, when the bus is close and when their child is dropped off, so the calls to the driver and the school stop.

The problem

Why the phone keeps ringing at 06:45.

  • Parents cannot see the bus, so they call the driver while it is moving.
  • A WhatsApp group sends every message to every parent, and the one that matters gets lost.
  • A separate parent app has to be downloaded, signed into and kept up to date, and many parents never do.
  • When a parent says they were never told, nobody can show what was sent.

How Trayvar solves it

How parents are kept informed.

  1. 01

    Picked up

    When a child taps aboard, their parent gets a message with the time of pickup, the driver and the vehicle (student attendance on the school bus).

  2. 02

    The bus is close

    Parents get a message when the bus is close to their stop, so the child is ready at the gate rather than waiting at the roadside.

  3. 03

    Dropped off

    When the child is dropped off, at school in the morning or at home in the afternoon, their parent is told.

  4. 04

    A late route, said once

    When a route runs late, the operator sends its parents the new time from the Live screen, in one step instead of one call at a time.

What a parent receives on WhatsApp: Trayvar's approved messages, shown with demonstration data. Illustration. The bus is about five minutes away at 07:07, the pickup is confirmed at 07:12 with the driver and vehicle, and the drop-off at school is confirmed at 07:28.
What a parent receives on WhatsApp: Trayvar's approved messages, shown with demonstration data. Illustration.

The evidence

What the message log shows.

  • Messages go only to parents who have agreed to receive them.
  • Every message is logged as delivered, not delivered or not sent, with the reason.
  • The school service report shows how many parent messages were delivered over the period, how many were not, and why any were never sent.

Questions and answers

Is there a school bus app for parents to download?

No, and parents do not need one. Trayvar sends its updates on WhatsApp, the channel parents already use, so there is nothing to install and no account to create.

When does a parent get a message?

When their child is picked up, when the bus is close to their stop and when their child is dropped off. When a route runs late, the operator sends its parents the new time.

Who receives the messages?

Only parents who have agreed to receive them. Each message is logged as delivered, not delivered or not sent, with the reason.

Can a school see whether parents were told?

Yes. The school service report shows how many parent messages were delivered over the period, how many were not, and why any were never sent.

See it against your own routes.

A demo takes the platform through your own fleet, schools and bell times. We come back within 48 hours.